Part-Time Field Service Technician
- Job Title: Part-Time Field Service Technician
- Work Location: Approved Major Metropolitan Hub
- Employment Type: Part-time
- Employment Status: Non- Exempt, hourly
- Visa sponsorship is not available for this position.
- Must reside in the United States.
- We are not accepting applicants for remote workers in California, Illinois, and New York at this time.
Compensation:
A Part-Time (PT) Field Service Tech is a seasonal, on-call role that will be dispatched from on an as-needed basis to assist Lead Field Service Technicians on jobs located at industrial facilities such as power plants, mills, production facilities, etc. to perform various rotating equipment services as well as installations of Cutsforth electrical-mechanical systems and monitoring solutions and performs Cutsforth’s rotating equipment services.
Key Responsibilities:
I. Support Field Service Job Execution:
- Support the Lead Tech and associated FS team and perform installation of products and execution of services according to the job scope related to generator related systems at customer sites including power plants or other heavy industrial sites.
- Ensure work is done completely, in a timely and workmanlike manner according to industry best practices and company processes and standards.
- Use all available resources including Peers, Engineering Support, Instruction Manuals, and management to proactively identify, follow up, escalate, and resolve any issues encountered on site.
- Be ready and available as needed for responsive deployment to customer sites as requested by management including air travel.
- Maintain necessary personal access status including but not limited to a TWIC card, passport, routine drug tests, required safety training, etc.
- Perform work on electrically energized equipment including inspections, equipment service, and Cutsforth’s Online Truing process.
- Track time and expenses and supporting documentation in the ERP system.
- Complete all position-based training as assigned and own self-development.
- Participate in regular status check-in meetings with FSM: Attend regular Team Meetings and Safety Meetings, Chat Sessions, Conference Calls as requested.
- Participate in all safety training at each site as required by each site and adhere to all requirements as directed.
- Lead by example, recognize safe behaviors, address unsafe behaviors, and immediately report safety concerns to the Lead Tech and or Field Service Manager
- Adhere to all Cutsforth and site-specific dress code guidelines and PPE requirements and maintain a clean and organized workspace on-site and in tool cases etc.
- Be engaged in all forms of communication including email, business messaging solutions, text messaging and phone and video call availability with co-workers and customers while dispatched.
- Communicate with staff and customers professionally in a timely matter with a desire to be helpful and collaborative.
- Ensure all company guidelines and processes for time recording and overtime are followed.
- Demonstrate awareness for how FS Tech’s role contributes to company reputation and profitability.
- Proficient at using Microsoft Office products, Apple IOS, Salesforce.com proficiency is a plus.
- 2-5 years mechanical or trade-related experience desired
- Significant travel required.
- Successfully pass background check for cybersecurity access requirements.
- Successfully pass post-offer pre-employment functional employment testing (Fit-for-Duty Testing)
- Candidate will be responsible for reviewing policies and procedures related to cybersecurity and those relevant to the functions of their role.
- Candidate is expected to maintain a cybersecure work environment.
- Must be able to sit and stand for extended periods of time.
- Must be able to use hands to type, handle products, tools and navigate a computer keyboard.
- Must be able to view computer screen for extended periods of time.
- Specific vision abilities required by this job include close vision and distance vision.
- Paid Time Off
- All other benefits required by applicable law
Alignment with Corporate Values
All Cutsforth employees are expected to perform their work in a manner that exhibits understanding and adherence to the Company Mission and Core Attributes of Cutsforth Employees. Employees in management roles must exhibit continual improvement along Cutsforth’s Leadership Traits. Further, each employee must read and adhere to corporate policies and safety protocols.
- Learn more about Cutsforth here: Cutsforth.com/About
- Read our Mission & Values here: Cutsforth.com/Values
Equal Employment Opportunity Statement:
Cutsforth will not discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, or national origin. Cutsforth will take affirmative action to ensure that applicants are employed, and that employees are treated during employment, without regard to their race, color, religion, sex, sexual orientation, gender identity, or national origin. Such action shall include, but not be limited to the following: Employment, upgrading, demotion, or transfer, recruitment or recruitment advertising; layoff or termination; rates of pay or other forms of compensation; and selection for training, including apprenticeship. Cutsforth agrees to post in conspicuous places, available to employees and applicants for employment, notices to be provided by the provisions of this nondiscrimination clause.
For Cutsforth's full Equal Employment Opportunity Policy, click here: EEO Notice to Employees & Applicants