Order Processing Specialist - Costa Rica
- Job Title: Order Processing Specialist – Costa Rica
- Work Location: Fully remote position, home office, must be located in Costa Rica
- Employment Type: Full-time
- Employment Status: Exempt, salaried
- Visa sponsorship is not available for this position
- Must reside in Costa Rica
The Order Processing Specialist is responsible for coordinating and supporting the end-to-end order processing process, ensuring customer orders are accurately entered, approved, staged, and processed in a timely manner. This role performs a variety of data entry, clerical, administrative, and billing support functions while collaborating with sales, project teams, and internal stakeholders. The Order Processing Specialist works under the direction of the Order Processing Manager.
Key Responsibilities:
- Receives customer orders from the sales team, enters contract details, and coordinates the approval process.
- Convert quotes and contracts into sales orders.
- Works with the Order Processing Manager to stage mobilization and work order records / field projects for new service orders
- Performs general data entry, clerical, and administrative functions.
- Support and process billing, staging orders appropriately
- May occasionally contact customers to resolve any issues.
- Minimum two years of clerical or administrative experience.
- Basic bookkeeping, accounting, or general office knowledge.
- Proficient at using Microsoft Office products and computer technology.
- Associate degree in business administration
- Training in Microsoft Office Suite
- Successfully pass background check for cybersecurity access requirements.
- Candidate will be responsible for reviewing policies and procedures related to cybersecurity and those relevant to the functions of their role.
- Candidate is expected to maintain a cybersecure work environment.
Physical Requirements:
- Must be able to sit and stand for extended periods of time.
- Must be able to use hands to type, handle products, tools and navigate a computer keyboard.
- Must be able to view computer screen for extended periods of time.
- Specific vision abilities required by this job include close vision and distance vision.
- Paid Time Off
- Eight Paid holidays
- All other benefits required by applicable law
Alignment with Corporate Values
All Cutsforth employees are expected to perform their work in a manner that exhibits understanding and adherence to the Company Mission and Core Attributes of Cutsforth Employees. Employees in management roles must exhibit continual improvement along Cutsforth’s Leadership Traits. Further, each employee must read and adhere to corporate policies and safety protocols.
- Learn more about Cutsforth here: Cutsforth.com/About
- Read our Mission & Values here: Cutsforth.com/Values
Equal Employment Opportunity Statement:
Cutsforth will not discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, or national origin. Cutsforth will take affirmative action to ensure that applicants are employed, and that employees are treated during employment, without regard to their race, color, religion, sex, sexual orientation, gender identity, or national origin. Such action shall include, but not be limited to the following: Employment, upgrading, demotion, or transfer, recruitment or recruitment advertising; layoff or termination; rates of pay or other forms of compensation; and selection for training, including apprenticeship. Cutsforth agrees to post in conspicuous places, available to employees and applicants for employment, notices to be provided by the provisions of this nondiscrimination clause.
For Cutsforth's full Equal Employment Opportunity Policy, click here: EEO Notice to Employees & Applicants